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How fanasty5 Handles Your Personal Information

When you open an account with us, we collect certain personal details to verify your identity, process payments through PayPal, Venmo, or Play+, and keep your account secure.

Account Data TransparencyPayPal, Venmo, Play+ ContextYour Right to AccessClear Deletion Process
fanasty5 How fanasty5 Handles Your Personal Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct, or remove personal information we hold, reach out through any of the channels below. We aim to respond to data requests within a reasonable window consistent with applicable state requirements. Include your registered email address and a brief description of your request so we can locate your account record quickly.

Team online

Live Chat

Start a chat session from your account dashboard to raise a privacy question or submit a data-access request directly to our support team.

Email Support

Send your data request to our support address listed in your account settings. Include your registered email so we can match the record.

Account Settings

Some privacy preferences — like communication opt-outs and cookie settings — can be updated directly inside your account profile without contacting support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our data practices are built around four principles: collect only what's necessary, secure what we store, be clear about who sees it, and make it easy for you to act on your rights. Players in Columbus and Denver access the same account protections regardless of device or payment method used.

Encryption in Transit and at Rest

All account data — including identity documents uploaded during verification — is encrypted using SSL both in transit and when stored on our servers.

Cookie and Session Controls

We use session cookies to keep you logged in and remember your preferred payment method. You can clear these via your browser settings at any time without losing your account.

Retention and Deletion

We keep your account data for the duration your account is open plus any period required by applicable state law. Once that window closes, we delete or anonymize your records.

Third-Party Disclosure Limits

We share data only with identity-verification partners and, where legally required, state regulators in eligible states. We do not share data for advertising purposes.

Common Questions About Your Privacy at fanasty5

These are the questions we hear most often about how we handle account and payment data. If your question isn't answered here, live chat is the quickest way to get a specific answer.

We collect your name, email, date of birth, and payment method details such as your PayPal address or Play+ card number. We also log device type and IP address for security purposes.

No. When you deposit via PayPal or Venmo, those transactions are processed entirely on their platforms. We receive only a confirmation token — never your password or full financial credentials.

Yes. Submit a data-access request through live chat or by emailing support from your registered address. We'll compile and send your account data consistent with applicable state law timelines.

Contact support via live chat or email and request account closure with data deletion. We'll process the request and retain only what state law requires us to keep after closure.

We use session cookies to keep you logged in and remember your Play+ payment preference. You can disable cookies in your browser settings, though some account features may not work as expected.

We share data only with identity-verification partners and state regulators in eligible states where required by law. We do not sell your data or share it with advertisers or unrelated third parties.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.